Got a call from the person who was processing my refinancing. They said they had "great news", and that it was refinanced at the lower rate, to make my payments $311/month. I seem to remember something about $250/month, so this is still high for me... I'm going to be calling Mr. Firestein and finding out what's going on. That and I still can't get an answer regarding the two final loan disbursement payments that were done 6 months AFTER I graduated and left school - one for almost $9,000, and the other for almost $4,000. No one at Sallie Mae seems to know what they are, only that it's "obviously" something that was owed and now must be paid for... Sorry folks, if you can't explain what it was to the person you supposedly loaned it to, then I can't be responsible for it.